We specialise in success

We know hospitality. We live and breathe it. Our clients partner with us because of our expertise and our passion for the industry.

Our consulting service delivers quantifiable results for our clients. We’ve worked with some of the fastest growing brands in the industry including Acai Brothers (check out their success story here), who we’ve been working closely with since they had just one store.

Our Consulting Process

  1. Initial Meeting
    In this meeting, we really want to understand your business, and what makes your business tick. We ask the hard questions, and strive to truly understand any pain points experienced in the business
  2. We Ponder
    After our first meeting, we’ll head back to our “Innovation Lab” and brainstorm our recommendations for your business. Every engagement is unique for us, as is our recommendation.
  3. We recommend
    After our visit to the Lab, we’ll come back with a bespoke proposal specifically designed for your business, with an end goal of reaching the outcomes discussed in the first meeting.

  4. We implement
    Once we have your approval to proceed with the recommendations, we pull on our tool belts and get to work installing and implementing the new technology and hardware in your business.

  5. We support
    Once the implementation is complete, we’re always here to help, over the phone or in person – 24 hours a day / 7 days a week


Chewie and the Gang at Innovators Direct know the hospitality industry inside out, and to top it off, they’re great people to work with.
~ Sam & Ben, Acai Brothers